Generate KRA P9 Forms in Seconds

1. Who We Are

NineForm ("we", "us", "our") is a web-based service that helps Kenyan employers and employees generate KRA P9 Tax Deduction Cards. NineForm is a product of Vapor Technologies Ltd. Contact us at support@vapor.co.ke.

2. What Data We Collect

We collect only the information you provide:

• Account data: name, email address, and password hash.
• Employee payroll data: name, KRA PIN, monthly salary figures, and deductions that you enter to generate P9 forms.
• Payment data: transaction references processed through Paystack. We do not store full card numbers or M-Pesa credentials.
• Usage data: pages visited, features used, and browser/device metadata for analytics and security.

3. How We Use Your Data

• To generate and store P9 forms on your behalf.
• To process token purchases through our payment partner, Paystack.
• To send transactional emails (receipts, password resets, support replies).
• To improve the service through aggregated, anonymised analytics.

We do not sell, rent, or trade your personal data or your employees' data to any third party.

4. Data Sharing

Your data may be processed by trusted infrastructure partners — including our cloud hosting provider and Paystack — under strict confidentiality agreements. These partners act as data processors and may not use your data for their own purposes.

5. Data Retention

We retain your account and payroll data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting support@vapor.co.ke. Generated P9 PDFs are stored to allow re-downloads and are deleted within 90 days of account closure.

6. Security

We use industry-standard encryption (TLS in transit, AES-256 at rest) to protect your data. Access to production data is restricted to authorised personnel only. While we take reasonable precautions, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights (Kenya Data Protection Act 2019)

You have the right to access, correct, or delete personal data we hold about you, object to processing, and lodge a complaint with the Office of the Data Protection Commissioner. To exercise these rights, email support@vapor.co.ke.

8. Cookies

We use essential session cookies required for authentication and security. We do not use advertising or cross-site tracking cookies.

9. Changes to This Policy

We may update this policy. Material changes will be communicated via email or a notice on the platform. Continued use after the effective date constitutes acceptance.

10. Contact

Questions? Email us at support@vapor.co.ke.

1. Acceptance of Terms

By creating an account or using NineForm, you agree to these Terms of Service. If you do not agree, do not use the service.

2. Description of Service

NineForm is an online tool that assists users in preparing KRA P9 Tax Deduction Cards based on payroll data they enter. NineForm is a preparation aid and does not constitute professional tax, legal, or accounting advice. Users remain solely responsible for the accuracy of data they enter and for filing obligations with the Kenya Revenue Authority.

3. Accounts

• You must be at least 18 years old and have authority to enter into this agreement.
• You are responsible for maintaining the confidentiality of your account credentials.
• You must notify us immediately of any unauthorised use of your account.

4. Tokens and Payments

• Each token entitles you to generate one P9 form. Re-downloading a previously generated form does not consume a token.
• Token purchases are final. We do not offer refunds for unused tokens, as they are a digital product delivered instantly. If a technical fault prevents form generation, contact support@vapor.co.ke and we will credit your account or resolve the issue.
• Tokens remain valid for as long as your account is active and the service is available. NineForm is not liable if the service is discontinued; in such an event, we will provide reasonable advance notice.

5. Accuracy Disclaimer

NineForm calculates figures using KRA tax bands, PAYE rates, NSSF tiers, SHIF rates, and AHL rates as we understand them at the time of a given tax year. We strive to keep these up to date, but we do not guarantee that our calculations are free from error or that they reflect every KRA circular or amendment. You should verify critical filings with a qualified tax professional. NineForm accepts no liability for penalties, interest, or losses arising from reliance on forms generated by the service.

6. Acceptable Use

You must not use NineForm to:

• Submit false or fraudulent payroll data.
• Attempt to access other users' data.
• Reverse-engineer, scrape, or overload the platform.
• Violate any applicable Kenyan or international law.

7. Intellectual Property

All software, design, trademarks, and content on NineForm are the intellectual property of Vapor Technologies Ltd. The P9 PDF you generate from your own data belongs to you. You grant NineForm a limited licence to store and serve that PDF to you.

8. Limitation of Liability

To the maximum extent permitted by Kenyan law, NineForm's total liability for any claim arising from use of the service is limited to the amount you paid for tokens in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Termination

We may suspend or terminate your account if you breach these terms. You may delete your account at any time by contacting support@vapor.co.ke.

10. Governing Law

These terms are governed by the laws of Kenya. Disputes shall be subject to the jurisdiction of the Kenyan courts.

11. Changes to Terms

We may update these terms. Continued use after the effective date of any update constitutes acceptance. Material changes will be communicated by email or in-app notice.

12. Contact

Questions about these terms? Email support@vapor.co.ke.